Terms & Conditions

The website (“Site”) is operated by A-Z DATA FORENSICS LIMITED (“the Company”). These Terms & Conditions (“Terms”), together with all policies published on the Site, govern your (“You”, “Your”) use of the Site and the Services provided by the Company. By using the Site or Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms.

These Terms incorporate our Privacy Policy. By agreeing to these Terms, you also agree to the Privacy Policy.

B. Definitions

For the purposes of these Terms, the definitions below apply unless stated otherwise:

• Auxiliary ServicesSupport services provided by the Company to your legal counsel in relation to proceedings aimed at retrieving the Funds. These may include collecting and providing documentation, coordination with your counsel, technical support, translation, evidence gathering, and availability for related proceedings.
• “Complaint” – A complaint filed by the Company in your name.
• “Counsel” – Your legal counsel or legal representative.
• “Extended Report” – A detailed transaction report covering all transfers of the Funds from your payment to the Merchant to the latest available transfer on the date of the report.
• “Funds” – Funds transferred by you, directly or indirectly, to the Merchant.
• “Limited Report” – A report containing the financial profile of the Merchant.
• “Merchant” – The business with which you engaged and to which the Funds were transferred.
• “POA” – A power of attorney authorizing us to file Complaint(s) as described in Section 25.
• “Report” – Any report provided by the Company, including Limited and Extended Reports.
• “Restricted Territories” – Regions where the Site or Services are unavailable at the Company’s discretion.
• “Services” – Any products or services provided to you by the Company, including Reports, filing Complaint(s), and liaising with exchanges, authorities, and third parties. Services do not include legal or collection services. Auxiliary Services are included under Services.
• “Transaction” – Any transaction through which you transferred the Funds to the Merchant.
• “We”, “Us”, “Our” – The Company and its subsidiaries, affiliates, employees, officers, owners, agents, contractors, and representatives.

C. Binding Effect

1. By using the Site or Services, you agree to be bound by these Terms as updated from time to time.

2. We may amend the Terms at any time. Updated Terms will be posted on the Site. If you continue using the Site or Services after updates take effect, you are deemed to accept the amended Terms.

3. These Terms and the Privacy Policy constitute the entire agreement between you and the Company.

D. Eligibility

4. You may use the Site and Services only if doing so complies with all applicable laws in your jurisdiction. You are responsible for ensuring legality before using the Services.

5. The Site and Services are not offered where prohibited by law or at our discretion. We make no warranty regarding the legality of your use.

E. Your Representations & Warranties

• By using the Site or Services, you confirm that:
• ou are at least 18 (or the legal age in your jurisdiction).
• You are mentally competent and responsible for your actions.
• Your use is lawful and you have verified this independently.
• All information you provide is accurate and complete.
• You will act in good faith and will not reverse or dispute payments.
• You will indemnify us against losses arising from your breach of these Terms.
• Your payment method belongs to you or you have proper authorization to use it.
• You may use the Services solely for your own personal benefit.
• We are not obligated to verify your representations.

F. Purchasing Services

6. Placing an order constitutes an offer; we may accept or reject it at our discretion.

7. A contract is formed only when we confirm your order.

8. Payment must be made in full before any Service is provided.

9. You are responsible for all taxes and fees related to your purchase.

10. We make no guarantee that Services will lead to recovery of any Funds.

11. Additional products or services may be offered at our discretion.

12. We do not provide legal or collection services and are not party to any legal proceedings.

13. You may request a Limited or Extended Report.

14. We aim to deliver:

• Limited Report: within 3–5 business days
• Extended Report: within 30 days

15. Reports alone do not retrieve Funds; further actions (such as legal proceedings) may be required.

16. We are not responsible for how Reports are used by you or your Counsel.

17. Reports are not legal advice or evidence assurances.

18. After receiving an Extended Report, you may request that we file Complaint(s) on your behalf. Granting such a request is at our discretion. By requesting this service, you grant us POA to file Complaint(s), liaise with authorities, and complete required documents.

19. You consent to us disclosing your information to authorities or third parties when filing Complaint(s). We are not responsible for how such information is used once disclosed.

20. Filing a Complaint does not guarantee recovery and may result in freezing or confiscation of Funds.

21. We are not affiliated with any exchanges or enforcement agencies.

22. Upon request and subject to our consent, we may provide contact details of legal counsel. This is not a recommendation.

23. Auxiliary Services do not replace legal services and are billed separately.

24. Use of Auxiliary Services does not guarantee Fund recovery.

25. You must report dissatisfaction within 10 days of receiving a Service.

26. Auxiliary Services are non-refundable.

27. In case of errors or technical issues, we may cancel Services or orders, with liability limited to amounts paid.

28. We may modify, suspend, or discontinue any part of the Site or Services at any time.

36–42. We are not liable for:

technical issues
system failures
losses from use of third-party content
indirect, incidental, or consequential damages
inaccuracies or reliance on the Site or Services
The Site and Services are provided “as is”, without warranties of any kind.

29. You agree to indemnify and hold us harmless from any losses arising from your breach of these Terms.

30. All intellectual property in the Site and Services belongs to the Company.

31. You may not copy, modify, publish, translate, resell, or commercially use any part of the Services.

32. Contact us at [email protected] for support.

33. Abusive behavior toward our staff may result in immediate termination of Services.

34. These Terms are governed by the laws of England. Courts in London have exclusive jurisdiction.

35. We may assign our rights at any time; you may not.

36. No relationship of agency, partnership, or trust is created.

37. Notices may be sent by email or through the Site.

38. Failure to enforce rights does not constitute a waiver.

39. If any provision is invalid, the remainder of the Terms will continue in effect.

40. The English version of these Terms prevails over any translation.